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Can You Record a Phone Call in Australia? State-by-State Rules

By Recording Law Editorial Team10 min read
Can You Record a Phone Call in Australia? State-by-State Rules

Frequently Asked Questions

Is it legal to record a phone call in Australia without telling the other person?

It depends on the state or territory. In Victoria, Queensland and the Northern Territory, a call you are part of falls outside the recording offence. In New South Wales, Tasmania and the ACT, it is prohibited by default but usually excused if you are not intending to share or publish the recording. In Western Australia and South Australia, you generally need the other person's consent or a lawful-interest justification.

Does the federal interception law stop me recording my own calls?

Generally no. Telecommunications (Interception and Access) Act 1979 (Cth) s 6(1) defines interception as recording a communication without the knowledge of the person making it, and a party to their own call has that knowledge, so the state or territory Act is the one that governs.

Can a business record customer service calls without asking each time?

A recorded automated notice at the start of the call is common practice; a caller who continues after hearing it has generally impliedly consented, which satisfies the consent limb most of these Acts rely on.

What happens if I record a call and then send it to someone else?

Sharing or publishing a recording is regulated separately from making it. Even a lawfully made recording can breach a publication offence, such as Surveillance Devices Act 2007 (NSW) s 11 or Surveillance Devices Act 1999 (Vic) s 11, if none of that offence's exceptions apply.

Is South Australia the strictest state for recording phone calls?

South Australia shares Western Australia's narrow lawful-interests-only structure, and additionally has a separate public-interest exception at Surveillance Devices Act 2016 (SA) s 6 that Western Australia does not.

Do I need consent to record a call between someone in NSW and someone in Queensland?

No single choice-of-law rule is established for a cross-border call, since the two states' recording offences differ. The cautious approach is to follow whichever jurisdiction's rule is stricter, generally by obtaining express consent before recording.

What if someone records me on a call without my knowledge?

The criminal offence in each Act protects you against being recorded without consent or an available exception. You may also have a civil claim under the federal statutory tort for a serious invasion of privacy, discussed on recordinglaw.com's guide to recording someone without consent in Australia.

Sources and References

  1. Telecommunications (Interception and Access) Act 1979 (Cth) s 6(1), definition of interception(austlii.edu.au)
  2. Surveillance Devices Act 1999 (Vic) s 6, listening devices offence and participant scope(austlii.edu.au)
  3. Surveillance Devices Act 1999 (Vic) s 11, publication offence(austlii.edu.au)
  4. Invasion of Privacy Act 1971 (Qld) ss 43-45, listening device and publication offences(legislation.qld.gov.au).gov
  5. Surveillance Devices Act 2007 (NT) s 11, listening devices offence(legislation.nt.gov.au).gov
  6. Surveillance Devices Act 2007 (NSW) s 7, listening devices offence and personal-use exception(austlii.edu.au)
  7. Surveillance Devices Act 2007 (NSW) s 11, publication offence(austlii.edu.au)
  8. Listening Devices Act 1991 (Tas) s 5, prohibition and personal-use exception(legislation.tas.gov.au).gov
  9. Listening Devices Act 1992 (ACT) s 4, prohibition and personal-use exception(legislation.act.gov.au).gov
  10. Surveillance Devices Act 1998 (WA) s 5, prohibition and lawful-interests exception(austlii.edu.au)
  11. Surveillance Devices Act 2016 (SA) ss 4 and 6, prohibition, lawful-interests and public-interest exceptions(legislation.sa.gov.au).gov
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