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Recording Phone Calls in Western Australia: What the Law Requires

By Recording Law Editorial Team10 min read
Recording Phone Calls in Western Australia: What the Law Requires

Frequently Asked Questions

Is it legal to record a phone call in Western Australia without telling the other person?

Generally no. Section 5(1)(b) of the Surveillance Devices Act 1998 (WA) requires the consent of every party to the call, unless the recording is reasonably necessary to protect your own lawful interests under s.5(3)(d). Recording without consent or a qualifying exception is a criminal offence punishable by a fine of up to $5,000 or imprisonment for up to 12 months, or both, for an individual.

Does the federal wiretapping law apply if I record my own call in Western Australia?

Usually not. The Telecommunications (Interception and Access) Act 1979 (Cth) targets interception of a communication in transit over a telecommunications system by someone without knowledge of the sender. A participant recording their own call at their own handset generally has knowledge of the communication and is recording at the point of receipt, not in transit, so the Western Australian state Act, not the federal interception offence, governs the question.

Can I record a threatening phone call for evidence in Western Australia?

Potentially, under the lawful-interests exception in s.5(3)(d) of the Surveillance Devices Act 1998 (WA). The provision sets an objective test on its face: the recording must be reasonably necessary to protect your lawful interests, assessed on the facts at the time, not on what you subjectively believed. A precautionary recording with no specific, identifiable threat is less likely to qualify.

If I lawfully record a phone call, can I send it to someone else?

Not freely. Sharing a recorded call is a separate offence under section 9 of the Surveillance Devices Act 1998 (WA), which restricts publication and communication of the recording to narrow grounds such as consent of every party, disclosure to police, or protection of the discloser's lawful interests, even where the original recording was lawful.

Can a business record customer service calls in Western Australia?

Yes, generally, if the business plays an automated notice at the start of the call before the customer discusses their matter, and the customer continues the call after hearing it. This typically establishes implied consent under s.5(3) of the Surveillance Devices Act 1998 (WA). If a customer objects, the recording should stop.

What happens if I record a call while on the phone to someone in another Australian state?

Western Australian law governs your own conduct in Western Australia regardless of where the other party is located. Because Western Australia has no personal-use exception, recording without consent is likely unlawful at the Western Australian end of the call even if it would be lawful under a more permissive rule that applies to the other party's state.

Sources and References

  1. Surveillance Devices Act 1998 (WA)(legislation.wa.gov.au).gov
  2. Surveillance Devices Act 1998 (WA), s.5, listening devices, AustLII(www5.austlii.edu.au)
  3. Surveillance Devices Act 1998 (WA), s.9, publication and communication, AustLII(www5.austlii.edu.au)
  4. Telecommunications (Interception and Access) Act 1979 (Cth)(legislation.gov.au).gov
  5. Criminal Code Act 1995 (Cth), Federal Register of Legislation(legislation.gov.au).gov
  6. OAIC, Statutory Tort for Serious Invasions of Privacy (commenced 10 June 2025)(oaic.gov.au).gov
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