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Consumer Protection in Canada: Lemon Law, CAMVAP and More

By Recording Law Editorial Team3 min read
Consumer Protection in Canada: Lemon Law, CAMVAP and More

Frequently Asked Questions

Does Canada have a lemon law?

No. No Canadian province has a general lemon law that forces a manufacturer to buy back a defective new vehicle after a set number of repairs. The nearest equivalent is a 2023 Quebec reform that lets a court declare a road vehicle seriously defective after repeated failed repair attempts. Elsewhere, buyers use the manufacturer warranty, the province's sale-of-goods implied warranties, the free CAMVAP arbitration program, and provincial consumer-protection laws.

What is CAMVAP?

CAMVAP is the Canadian Motor Vehicle Arbitration Plan, a free and binding arbitration program for disputes between consumers and participating vehicle manufacturers over defects or how a warranty was applied. An arbitrator can order a buy-back, repairs, or reimbursement, usually within about 70 to 90 days, and no lawyer is needed. Not every manufacturer participates.

How long do I have to sue in Canada?

It depends on the province, but the most common basic limitation period is two years from when you discovered, or ought to have discovered, the claim. Quebec uses a three-year general prescription. Missing the deadline usually bars the claim, so it is important to act promptly and confirm the period for your province and claim type.

Can a debt collector call me at work or threaten me?

Collection agencies are regulated provincially and cannot harass, threaten, or mislead you, and there are limits on when and how often they can call. In most provinces a collector must send written notice before phoning and can contact your employer only to confirm your address. These rules limit the collector's conduct but do not cancel the debt.

Sources and References

  1. CAMVAP (Canadian Motor Vehicle Arbitration Plan)(camvap.ca)
  2. Office de la protection du consommateur (Quebec)(opc.gouv.qc.ca).gov
  3. Government of Ontario — Consumer Protection Ontario(ontario.ca).gov
  4. Innovation, Science and Economic Development Canada — Office of Consumer Affairs(ised-isde.canada.ca).gov
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