13 articles
The FCA car finance redress scheme was partially suspended in June 2026 pending an Upper Tribunal challenge. What the scheme covers, what is on hold, and the free complaint routes available now.
Chargeback lets you ask your bank to reverse a card payment gone wrong, debit or credit. How it works, the 120-day limit, and how it differs from s.75.
Your rights under the Consumer Rights Act 2015: satisfactory quality, the 30-day right to reject, repair or replace, and the 6-month proof rule explained.
Ofgem's back-billing rule stops energy suppliers charging you for gas or electricity used over 12 months ago due to their own billing error.
Faulty item? Learn your UK refund rights under the Consumer Rights Act 2015: the 30-day full refund, repair or replacement, and final right to reject.
UK used car rights: dealers must meet the Consumer Rights Act 2015 in full, but private sales are buyer beware. How to reject or claim a refund.
UK261 flight delay compensation explained: £220 to £520 by distance, the airline's care duty, and how to claim it yourself for free.
How to complain about a company in the UK: write an effective complaint, use ADR or an ombudsman, then card protections and the small claims court.
Your rights if a UK package holiday is cancelled or changed: full refund within 14 days, options for changes, and how ATOL protects you.
Paid over £100 on a credit card and it went wrong? Section 75 makes your card issuer jointly liable with the retailer. How it works, and how to claim.
Your subscription and auto-renewal rights in the UK today, plus the DMCC 2024 subscription rules, which the government has announced for January 2027.
Your UK consumer rights: faulty-goods refunds under the Consumer Rights Act 2015, Section 75 and chargeback, flight delay compensation, and how to complain.
Warranty vs guarantee explained: your free statutory rights under the Consumer Rights Act 2015 apply either way, and never depend on either one.