Netherlands
Netherlands Data Privacy Laws: GDPR, UAVG & AP Guide (2026)
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Netherlands data privacy law rests on two instruments: the EU GDPR (Regulation (EU) 2016/679) and the national UAVG (Uitvoeringswet Algemene verordening gegevensbescherming, Stb. 2018, 144), both in force since 25 May 2018 and enforced by the Autoriteit Persoonsgegevens under Article 10 of the Dutch Constitution.
The Netherlands enforces one of the most active data protection regimes in the European Union. Dutch law applies the General Data Protection Regulation directly as EU law, supplements it through national legislation that goes beyond the GDPR in several areas, and backs both instruments with a supervisory authority that has demonstrated willingness to impose some of the largest fines in GDPR history.
This guide covers the full legal framework, the constitutional foundation, the authority responsible for enforcement, notable fines and enforcement trends, specific Dutch rules for BSN numbers, employee data, and cookies, plus the emerging EU AI Act overlay that is reshaping how the AP operates.
Information last verified on 2026-10-26. This article has not yet been reviewed by a licensed lawyer.
Jurisdiction scope: This article addresses Netherlands data protection law under the EU GDPR (Regulation (EU) 2016/679) and the Dutch UAVG (Uitvoeringswet Algemene verordening gegevensbescherming, Stb. 2018, 144), with notes on the EU AI Act and the Telecommunicatiewet. It does not address sector-specific Dutch health data law in depth. For the broader EU framework, see our EU data privacy laws guide.
Quick Answer: What Data Privacy Laws Apply in the Netherlands?
Two instruments form the core of Netherlands data privacy law. First, the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) applies directly as EU law throughout the Netherlands without any national transposition step. Second, the Uitvoeringswet Algemene verordening gegevensbescherming (UAVG) fills the areas where the GDPR grants member states discretion to set their own rules. Both instruments took effect on 25 May 2018. The Autoriteit Persoonsgegevens (AP), headquartered in The Hague, enforces both. The AP also supervises the GDPR rules on personal data collected through cookies and tracking (the separate consent rule in Article 11.7a of the Telecommunicatiewet is supervised by the ACM) and the Wet politiegegevens (police data), and the government intends to designate it as the supervisor of prohibited AI practices under the EU AI Act.
Constitutional Basis: Article 10 of the Dutch Constitution
The right to privacy is a fundamental right in the Netherlands, anchored in Article 10 of the Dutch Constitution (Grondwet). Article 10(1) guarantees every person the right to respect for their privacy, subject to restrictions set by or pursuant to statute. Article 10(2) requires Parliament to enact rules protecting individuals in connection with the recording and dissemination of personal data. Article 10(3) requires rules on data subjects' right to be informed of recorded data and to have it corrected.
These constitutional provisions mean that any limitation on the right to privacy in the Netherlands must be grounded in a formal statutory basis. They informed the design of the UAVG and explain why Dutch law insists on statutory authorisation for BSN processing even where consent might otherwise suffice.
The Netherlands also applies Article 8 of the European Convention on Human Rights (ECHR) and Article 8 of the EU Charter of Fundamental Rights, both of which protect personal data. The Court of Justice of the EU has interpreted Article 8 of the Charter as conferring a fundamental right to data protection independent of the broader right to privacy.
The GDPR and the UAVG: Framework and Interaction
The GDPR
The GDPR sets the baseline for all personal data processing in the Netherlands. Its core requirements include:
- Lawfulness, fairness, and transparency (Article 5(1)(a)): processing must have a valid legal basis and be transparent to data subjects.
- Purpose limitation (Article 5(1)(b)): data collected for one purpose may not be used for incompatible purposes.
- Data minimisation (Article 5(1)(c)): only data necessary for the stated purpose may be collected.
- Accuracy (Article 5(1)(d)): personal data must be kept up to date and corrected when inaccurate.
- Storage limitation (Article 5(1)(e)): data may not be retained longer than necessary.
- Integrity and confidentiality (Article 5(1)(f)): appropriate security measures are required.
- Accountability (Article 5(2)): controllers must demonstrate compliance with all of the above.
The GDPR defines six legal bases for processing personal data: consent (Article 6(1)(a)); performance of a contract (Article 6(1)(b)); compliance with a legal obligation (Article 6(1)(c)); protection of vital interests (Article 6(1)(d)); performance of a task in the public interest (Article 6(1)(e)); and legitimate interests of the controller or a third party (Article 6(1)(f)).
Where the UAVG Goes Further
The GDPR grants member states flexibility in a defined set of areas, and the Netherlands has used that flexibility to add stricter rules.
Age of consent for children. Article 8 of the GDPR permits member states to set the age of digital consent anywhere from 13 to 16. The Netherlands kept the GDPR's default age of 16 rather than lowering it. Children under 16 cannot consent to data processing for online services; a parent or guardian must provide that consent, and UAVG Article 5(1) applies the same rule to other consent-based processing. Since 1 September 2026, children aged 12 to 15 may exercise their data subject rights themselves as well as through a parent or guardian, and a child aged 12 or over may withdraw consent (UAVG Article 5, as amended by Stb. 2026, 154).
BSN restrictions. The UAVG adds specific restrictions on processing the citizen service number (Burgerservicenummer, BSN) that do not exist in the GDPR. Processing the BSN requires explicit statutory authorisation; individual consent cannot substitute for a missing legal mandate.
Special categories of data. Articles 22 through 30 of the UAVG provide additional exceptions and safeguards for processing sensitive data, including health data, biometric data, and criminal records. These supplement the GDPR's Article 9 framework with Dutch legislative choices about proportionality.
Biometric data for employees. The UAVG permits employers to process biometric data only when necessary for authentication or security purposes. Explicit consent alone is insufficient in an employment context because the power imbalance between employer and employee makes truly free consent doubtful.
Healthcare. The Wet gebruik burgerservicenummer in de zorg authorises healthcare providers to use the BSN for patient identification and coordinates with GDPR obligations to create a layered health-data protection regime.
The Autoriteit Persoonsgegevens: Structure and Powers
The Autoriteit Persoonsgegevens (AP) is the Dutch national supervisory authority, established as an independent administrative body under Article 51 of the GDPR. It was formerly known as the College bescherming persoonsgegevens (CBP).
The AP supervises: the GDPR (including personal data collected through cookies and tracking), the UAVG, certain provisions of the Telecommunicatiewet (its cookie consent rule in Article 11.7a is supervised by the ACM), the Wet politiegegevens (law enforcement data), the Wet justitiele en strafvorderlijke gegevens (criminal records), and a range of sector-specific statutes. Once the Dutch AI implementing act designates it, it is expected to supervise the EU AI Act's prohibited practices as well.
Enforcement Powers
The AP's fining powers follow the two-tier GDPR structure:
- Up to EUR 10 million or 2% of global annual turnover for violations of organisational obligations, including failure to appoint a DPO, failure to maintain records of processing activities, and failure to conduct a required Data Protection Impact Assessment (DPIA).
- Up to EUR 20 million or 4% of global annual turnover for violations of core data protection principles, including processing without a legal basis, violating data subject rights, or transferring data internationally without adequate safeguards.
Beyond fines, the AP can issue warnings, reprimands, binding orders to bring processing into compliance, and temporary or permanent bans on processing. It can also impose periodic penalty payments for continued non-compliance.
AP Enforcement Priorities: 2024-2026
The AP organised its 2025 supervision around five focus areas:
- Algorithms and artificial intelligence: automated decision-making, algorithmic discrimination, and AI Act compliance.
- Big Tech: accountability of major technology platforms, including as lead supervisory authority for EU-headquartered multinationals.
- Freedom and security: balancing surveillance by government and private actors against privacy rights.
- Data trading: data brokers, online tracking, and unlawful data-sharing chains.
- Digital government: oversight of government data practices and public sector algorithms.
The AP uses a tool that checks whether cookie banners meet legal requirements and, since April 2025, has systematically checked whether websites in the Netherlands correctly ask for consent to tracking cookies.
AP Annual Report 2025: Key Figures
The AP's 2025 annual report published in early 2026 reveals significant growth in enforcement demand:
- 44,374 data breach notifications received in 2025, up from 37,839 in 2024.
- 13,517 complaints and signals in 2025 (7,465 complaints plus 6,052 signals, which the AP counted as a separate category for the first time), against 7,119 complaints in 2024.
- 83 new appeal cases in 2025, a record, up from 72 in 2024 and 48 in 2023.
- Four fines imposed in 2025, compared to six in 2024, reflecting a strategic shift toward alternative interventions.
- Nine reprimands issued in 2025, up from seven in 2024.
The AP noted that waiting times for complaint handling are increasing and that structural capacity growth is needed to maintain effective digital legal protection for Dutch residents.

Legal Bases and Consent
Processing personal data in the Netherlands requires one of the six GDPR Article 6 legal bases. For processing special categories of data (health, biometric, genetic, racial or ethnic origin, political opinions, religious beliefs, trade union membership, sex life, or criminal convictions), an additional condition under Article 9 of the GDPR and Articles 22-30 of the UAVG is required.
Consent under Dutch law must be freely given, specific, informed, and unambiguous. Where consent is the legal basis, it must be as easy to withdraw consent as to give it (GDPR Article 7(3)). The AP has been consistent that pre-ticked boxes, consent obtained via cookie walls, and bundled consent for multiple purposes do not meet this standard.
Legitimate interests (Article 6(1)(f)) requires a three-part test: the controller must pursue a legitimate interest; the processing must be necessary for that interest; and the interest must not be overridden by the fundamental rights and freedoms of the data subject. The balancing test is fact-specific. Dutch courts and the AP have emphasised that the legitimate interests basis cannot be used to circumvent obligations that would apply under other bases.
Public task (Article 6(1)(e)) applies to government processing. Dutch public authorities frequently rely on this basis, but the toeslagenaffaire demonstrated that reliance on public task does not insulate processing from GDPR scrutiny if the underlying processing is discriminatory, disproportionate, or lacks adequate transparency.
Data Subject Rights
Individuals in the Netherlands hold the full GDPR data subject rights framework, enforced by the AP:
- Right of access (Article 15 GDPR): individuals may request a copy of all personal data an organisation holds about them and information about processing purposes, recipients, and retention periods.
- Right to rectification (Article 16 GDPR): inaccurate personal data must be corrected without undue delay.
- Right to erasure (Article 17 GDPR): data must be deleted when no longer necessary, when consent is withdrawn, or when processing was unlawful.
- Right to restriction (Article 18 GDPR): processing may be restricted pending a dispute about accuracy or lawfulness.
- Right to data portability (Article 20 GDPR): individuals may receive their data in a structured, machine-readable format where processing is based on consent or contract.
- Right to object (Article 21 GDPR): individuals may object to processing based on legitimate interests or public task, and have an unconditional right to object to direct marketing.
- Rights related to automated decision-making (Article 22 GDPR): individuals may not be subject to decisions based solely on automated processing that produce legal or similarly significant effects, unless one of the Article 22 exceptions applies.
Controllers must respond to data subject requests within one month. Since 1 September 2026, children aged 12 to 15 may exercise these rights themselves, alongside their legal representative.
Breach Notification
Timeline and Scope
Controllers must notify the AP of personal data breaches without undue delay and within 72 hours of becoming aware of the breach (Article 33 GDPR). If notification occurs after the 72-hour window, the controller must explain the reasons for the delay.
For complex incidents such as ransomware attacks, the AP accepts initial notifications before the full picture is clear, with follow-up notifications as new information emerges.
Notification to the AP is required unless the breach is unlikely to result in a risk to the rights and freedoms of natural persons. In practice, most breaches involving unencrypted personal data must be reported. If the breach poses a high risk to individuals, the controller must also directly notify those individuals without undue delay (Article 34 GDPR).
Dutch Notification Volume
The Netherlands consistently produces one of the highest breach notification volumes in the EU. The 44,374 notifications received by the AP in 2025 represent a significant increase over 37,839 in 2024 and the 33,000+ reported in prior years. This volume reflects both a high culture of incident reporting and the AP's enforcement against late or incomplete notifications, most visibly the EUR 475,000 fine against Booking.com in 2021 for a 22-day delay.

DPO Requirements
When a DPO Is Mandatory
Certain organisations must appoint a Data Protection Officer under Article 37 of the GDPR. In the Netherlands, the AP has elaborated on these mandatory categories:
- Government bodies and public organisations: all central government departments, municipalities, provinces, healthcare institutions, and educational institutions. Courts acting in their judicial capacity are excluded (Article 37(1)(a)).
- Organisations whose core activities involve systematic, large-scale monitoring of individuals: this includes operating camera surveillance systems, GPS tracking systems, employee monitoring platforms, behavioural profiling for commercial purposes, and monitoring health data via wearables at scale.
- Organisations whose core activities involve large-scale processing of special categories of data: health data, biometric data, criminal records, genetic data, or data revealing racial or ethnic origin.
DPO Independence and Registration
The DPO must be able to perform their tasks independently. The AP specifies that the roles of chief financial officer, head of IT, head of HR, head of marketing, and chief information security officer are incompatible with the DPO function because they involve determining the purposes or means of processing.
Organisations that appoint a DPO must register the appointment with the AP. The DPO's contact details must be published and communicated to the AP under Article 37(7) GDPR.
International Data Transfers
Adequacy Decisions
Transfers of personal data from the Netherlands to third countries require a transfer mechanism under Chapter V of the GDPR. Transfers to countries with a European Commission adequacy decision require no additional safeguards. As of 2026, these include: Andorra, Argentina, Brazil, Canada (commercial organisations under PIPEDA), Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Republic of Korea, Switzerland, the United Kingdom, Uruguay, the United States under the EU-US Data Privacy Framework, and the European Patent Organisation.
Standard Contractual Clauses
For transfers to non-adequate countries, organisations most commonly use Standard Contractual Clauses (SCCs) issued by the European Commission on 4 June 2021. The 2021 SCCs include four modular sets covering controller-to-controller, controller-to-processor, processor-to-controller, and processor-to-processor transfers.
Transfer Impact Assessments
Following the Schrems II ruling (Data Protection Commissioner v Facebook Ireland Ltd, Case C-311/18, CJEU 2020), organisations relying on SCCs must conduct Transfer Impact Assessments (TIAs) to evaluate whether the laws of the recipient country provide protection essentially equivalent to EU standards. The EUR 290 million Uber fine demonstrates that the AP treats transfer violations as among the most serious GDPR breaches. In May 2026 the AP also fined MLU B.V., the company behind the European version of the Yango taxi app, EUR 100 million for transferring drivers' and customers' personal data from Norway and Finland to Russia without adequate protection.
Major AP Enforcement Actions
Uber: EUR 824.99 Million (2026)
On 21 August 2026, the AP fined Uber EUR 824,990,000 for breaching the GDPR's prohibition on fully automated decision-making. Between 2018 and 2022, Uber's software automatically deactivated drivers' accounts, temporarily on suspicion of fraud or after low customer ratings and permanently after persistently low ratings, with no human assessment, so the drivers lost their income through Uber. The AP also found that Uber did not sufficiently inform drivers about this automated decision-making.
The investigation began after 171 French drivers reported to the French human rights organisation Ligue des droits de l'Homme, which complained to the French regulator, the CNIL, on their behalf. The AP led the case because Uber's European headquarters is in the Netherlands. Uber has stopped the practice and has filed an appeal against the fine.
Uber: EUR 290 Million (2024)
On 26 August 2024, the AP announced a EUR 290 million fine against Uber Technologies Inc. for transferring European drivers' personal data to the United States without adequate safeguards for more than two years after the Court of Justice invalidated the Privacy Shield in 2020. The data included account details, taxi licences, location data, photographs, payment information, identity documents, and in some cases criminal and medical records of drivers.
Uber stopped using Standard Contractual Clauses from August 2021, leaving transferred data without any GDPR-compliant transfer mechanism. The AP acted as lead supervisory authority because Uber's European headquarters is in Amsterdam. The 2024 penalty was Uber's third fine from the Dutch DPA, after EUR 600,000 in 2018 and EUR 10 million in 2023; Uber is contesting the 2023 and 2024 fines.
Clearview AI: EUR 30.5 Million (2024)
The AP fined Clearview AI EUR 30.5 million on 3 September 2024 for building an illegal facial recognition database. Clearview scraped more than 30 billion photographs from the internet and converted each face into a unique biometric code without consent or a legal basis. The AP found violations of the prohibition on processing biometric data without a proper Article 9 condition, failures of transparency toward data subjects, and a refusal to cooperate with data subject access requests. In addition to the fine, the AP ordered Clearview to stop the violations, with penalty payments of up to EUR 5.1 million for non-compliance. Clearview did not object to the decision, so it can no longer appeal against the fine.
Netflix: EUR 4.75 Million (2024)
The AP fined Netflix EUR 4.75 million for failing to provide customers with adequate information about its data processing practices between 2018 and 2020. Netflix did not clearly explain the legal basis for collecting personal data, which third parties received data, or how it protected personal data transferred outside Europe. The investigation originated from complaints by the Austrian privacy organisation noyb. Netflix, whose main European establishment is in the Netherlands, lodged an objection to the fine.
A.S. Watson (Kruidvat): EUR 600,000 (2024), Reduced to EUR 50,000 (2025)
In July 2024 the AP fined A.S. Watson, the company behind the Kruidvat chemist chain, EUR 600,000 for following visitors to Kruidvat.nl with tracking cookies without their knowledge or consent, which let it collect sensitive personal data about millions of visitors. It was the AP's first cookie fine. A.S. Watson objected, and in June 2025 the AP upheld the objection and reduced the fine to EUR 50,000.
Coolblue: EUR 40,000 (2024)
In December 2024 the AP fined Coolblue EUR 40,000 for using cookies in 2020 to collect personal data from visitors to its online shop without their express consent, including through pre-checked consent boxes. The fine reflects the AP's graduated enforcement model, calibrated to organisation size and severity.
Dutch Tax Authority: EUR 3.7 Million (2022) and EUR 2.75 Million (2021)
The AP imposed its then-record fine of EUR 3.7 million on the Belastingdienst for maintaining an illegal fraud detection blacklist, and a separate EUR 2.75 million fine for discriminatory processing of dual-nationality data in the childcare benefits system.
Experian: EUR 2.7 Million (2025)
The AP fined Experian for compiling creditworthiness reports using large volumes of personal data without informing individuals they were being assessed, finding both an absence of a valid legal basis and a failure to meet Article 14 transparency obligations.
Booking.com: EUR 475,000 (2021)
The AP fined Booking.com EUR 475,000 for reporting a data breach 22 days after the 72-hour deadline.
Penalties at a Glance
| Organisation | Fine | Year | Violation |
|---|---|---|---|
| Uber | EUR 824.99 million | 2026 | Fully automated driver deactivation (under appeal) |
| Uber | EUR 290 million | 2024 | International transfers without safeguards |
| Yango (MLU B.V.) | EUR 100 million | 2026 | Transfers of driver and customer data to Russia |
| Clearview AI | EUR 30.5 million | 2024 | Illegal biometric database |
| Uber | EUR 10 million | 2023 | Data protection violations |
| Netflix | EUR 4.75 million | 2024 | Inadequate transparency |
| Dutch Tax Authority | EUR 3.7 million | 2022 | Illegal fraud detection blacklist |
| Dutch Tax Authority | EUR 2.75 million | 2021 | Discriminatory nationality processing |
| Experian | EUR 2.7 million | 2025 | Unlawful credit profiling |
| A.S. Watson (Kruidvat) | EUR 600,000 (reduced to EUR 50,000 on objection) | 2024 | Tracking cookies without consent |
| Uber | EUR 600,000 | 2018 | Breach notification failure |
| KNLTB (tennis federation) | EUR 525,000 | 2020 | Selling members' data to sponsors |
| Booking.com | EUR 475,000 | 2021 | Late breach notification (22 days) |
| Coolblue | EUR 40,000 | 2024 | Cookies collecting personal data without consent |
The Toeslagenaffaire: Algorithmic Discrimination and Government Data Misuse
The Dutch childcare benefits scandal, the toeslagenaffaire, is one of the most severe examples of government data misuse in European history. The Dutch Tax Authority used a machine-learning algorithm to flag childcare benefit applicants as potential fraudsters. The model partially relied on nationality as a risk signal, causing individuals with dual nationality, particularly those with Turkish, Moroccan, or Eastern European backgrounds, to face heightened scrutiny disproportionate to any genuine fraud risk.
Tens of thousands of families were falsely accused of fraud and compelled to repay benefits in full. Many families were driven into severe financial hardship. Some parents lost custody of their children.
A parliamentary investigation in late 2020 found systematic discrimination and massive injustice across successive administrations. The entire cabinet under Prime Minister Mark Rutte resigned on 15 January 2021. In July 2025 the AP ordered the Tax Administration to replace two systems and modify four others that it found did not comply with privacy legislation. In February 2026 the digital-rights group Bits of Freedom gave the Tax Authority and the National Police its Big Brother Awards, naming them the biggest privacy violators of 2025.
The toeslagenaffaire directly shaped the AP's decision to establish a dedicated algorithmic oversight structure and is one reason the Netherlands has been at the forefront of both AI Act implementation and algorithmic impact assessment requirements.

EU AI Act Overlay and AP Algorithmic Oversight
The Department for the Coordination of Algorithmic Oversight (DCA)
Since 2023, the AP has operated a dedicated Department for the Coordination of Algorithmic Oversight (Directie Coordinatie Algoritmetoezicht, DCA). The DCA maps cross-sector algorithmic and AI risks, coordinates with the Rijksinspectie Digitale Infrastructuur (RDI) and sectoral regulators including the AFM (financial markets) and DNB (central bank), and publishes a biannual Algorithm Risk Report for the Netherlands.
The AP's 2024 algorithm and AI report called for a national master plan to manage rising algorithmic risks as AI adoption accelerated. The report found that AI and algorithm risks had increased amidst growing use and called for stronger transparency obligations, mandatory auditing frameworks, and clearer governance standards.
In 2025, the DCA focused on: transparent algorithm governance, standardisation of AI risk assessments, compliance auditing, non-discrimination in automated decisions, and AI literacy across Dutch organisations.
EU AI Act Implementation Timeline
The EU AI Act (Regulation (EU) 2024/1689) entered into force on 1 August 2024. Implementation follows a phased schedule:
- 2 February 2025: Prohibited AI practices banned across the EU. This covers social scoring by public authorities, real-time remote biometric identification in public spaces by law enforcement (with narrow exceptions), subliminal manipulation, and exploitation of vulnerabilities. An AI literacy duty for providers and deployers applied from the same date; as amended by Regulation (EU) 2026/1744, it requires them to take measures to support their staff's AI literacy. That Regulation also adds two prohibitions from 2 December 2026, subject to conditions: AI systems that generate realistic intimate or sexually explicit images, video or audio of an identifiable person without that person's explicit consent, and AI systems that generate child sexual abuse material.
- 2 August 2025: Requirements for general-purpose AI models (GPAIs), including large language models. Providers must maintain technical documentation, comply with EU copyright law, and publish training data summaries.
- 2 December 2027 / 2 August 2028: Requirements for high-risk AI systems. Regulation (EU) 2026/1744 (the Digital Omnibus on AI, in force since 27 July 2026) moved the original 2 August 2026 date to 2 December 2027 for the high-risk systems listed in Annex III and to 2 August 2028 for AI in the products covered by Annex I.
Dutch Supervisory Structure
The Netherlands has opted for a hybrid supervisory model involving approximately ten market supervisory authorities, with the AP coordinating via the DCA. A proposal for a Dutch AI Implementation Act was published for public consultation on 20 April 2026. Under it, the government intends to designate the AP as market surveillance authority for all prohibited AI practices, except that the AFM would supervise the bans on manipulation and exploitation of vulnerabilities (Article 5(1)(a) and (b)) at financial institutions; the government expects the Dutch act to take effect later than the AI Act requires. The Netherlands did not meet the August 2025 EU deadline for formally designating national supervisory authorities.
Providers of high-risk AI systems must implement risk management systems, maintain technical documentation and event logs, and meet requirements for transparency, accuracy, and cybersecurity. Deployers of high-risk AI must conduct fundamental rights impact assessments (FRIAs) before deployment, requirements that overlap with the GDPR's DPIA obligation.
BSN (Burgerservicenummer) Protections
The Burgerservicenummer (BSN) is the citizen service number assigned to every person registered in the Netherlands. Because it can link records across government, healthcare, tax, and benefits databases, Dutch law treats it as requiring special statutory protection.
Statutory Authorisation Required
Under the Wet algemene bepalingen burgerservicenummer and the UAVG, the BSN may only be processed when a specific Dutch law authorises it. Individual consent is not sufficient to create a lawful basis even if freely given.
Authorised users include:
- Government agencies, when necessary for public duties, under Article 10 of the BSN General Provisions Act.
- Healthcare organisations, under the Wet gebruik burgerservicenummer in de zorg.
- Educational institutions, under applicable education legislation.
- Digital sales platforms (since January 2024), under EU regulations requiring collection of seller identification data including BSN for tax reporting, subject to heightened security and purpose limitation requirements.
Private companies outside these categories have no legal basis to request, record, or store the BSN. The AP has issued guidance specifying that even if an individual voluntarily offers their BSN, an organisation without the requisite statutory authorisation may not process it.
Employee Data and Workplace Privacy
Dutch law imposes specific constraints on employer data collection and monitoring.
Monitoring and Surveillance
Employers may monitor employees only when a legitimate business reason outweighs workers' privacy interests. Core requirements:
- Advance notice: employees must be informed before monitoring begins, including the purpose, scope, and methods used.
- Proportionality: less invasive alternatives must be preferred.
- DPIA: large-scale or systematic monitoring, including GPS tracking, email monitoring, and camera surveillance, typically requires a data protection impact assessment.
- Works council approval: if the organisation has an ondernemingsraad (works council), it must approve monitoring regulations. Without that approval, monitoring is impermissible regardless of other justifications.
Camera footage for employee performance evaluation is prohibited. Hidden cameras are generally unlawful unless serious theft or fraud is being investigated, and even then only under strict conditions. Footage must be deleted within approximately four weeks. GPS systems in company vehicles may be used for route planning or vehicle security but must be limited to working hours unless a 24-hour monitoring justification exists.
Health and Biometric Data
Employers may process employee health data only when necessary for workplace reintegration and coaching in relation to illness or disability. An employer may not ask why an employee is sick; that information flows through the bedrijfsarts (company doctor), who reports only the accommodation information the employer needs.
The UAVG permits employer processing of biometric data, such as fingerprint scanners for building access, only when necessary for authentication or security purposes. Where a less invasive alternative exists, such as a badge system, the employer must use it. A DPIA and, if applicable, works council consent are required.
Cookie Consent and the Telecommunicatiewet
The Telecommunicatiewet (Telecommunications Act) implements the EU ePrivacy Directive and governs cookie and tracking consent in the Netherlands.
Prior informed consent is required before placing any non-essential cookie or similar tracking technology. Functional cookies necessary for communication or a requested service are exempt. Analytics cookies with minimal privacy impact may qualify for an exemption when configured appropriately and when data is not shared with third parties.
The AP has consistently held that cookie walls, where access to a website is blocked unless the user accepts all cookies, do not constitute valid consent. Its 2025 enforcement campaign warned over 200 organisations about non-compliant cookie banners; by late 2025, three-quarters had adjusted their banners. The AP has said that organisations which fail to adjust their banners after a warning can expect to be investigated or fined.
The AP issued specific guidance on Google Analytics, warning that default configurations may violate both the Telecommunicatiewet and the GDPR because of data transfers to the United States. Organisations must configure analytics tools to anonymise IP addresses, disable data-sharing features, and prevent personal data from leaving the EEA without appropriate safeguards.
The consent rule itself, Article 11.7a of the Telecommunicatiewet, is supervised by the ACM, which can fine a breach up to EUR 900,000 or, if higher, 1% of turnover (Article 15.4(2)). Where cookies collect personal data, the AP enforces the GDPR, so its cookie fines are GDPR fines of up to EUR 20 million or 4% of worldwide annual turnover. The AP's 2024 fine against A.S. Watson (Kruidvat), reduced to EUR 50,000 on objection in 2025, shows that it enforces these rules.
Recent Developments (2024-2026)
2024 enforcement wave: The AP fined Uber EUR 290 million, Clearview AI EUR 30.5 million, and Netflix EUR 4.75 million in a single year, establishing the Netherlands as one of the most active GDPR enforcement jurisdictions in the EU.
2026 enforcement: The AP fined MLU B.V. (Yango) EUR 100 million in May 2026 for transferring personal data to Russia, and Uber EUR 824.99 million in August 2026 for fully automated driver deactivations. Uber has appealed.
Cookie enforcement (2024-2025): The AP fined A.S. Watson (Kruidvat) EUR 600,000 in July 2024 (reduced to EUR 50,000 on objection in June 2025) and Coolblue EUR 40,000 in December 2024. From April 2025 it systematically checked Dutch websites' cookie banners and warned more than 200 of them; by November 2025 about three-quarters had adjusted their banners.
AP 2025 annual report figures: 44,374 breach notifications (up 17% from 2024), 13,517 complaints and signals (signals counted separately for the first time), and 83 appeal cases (a record). The AP imposed only four fines in 2025 but increased use of binding orders and reprimands, signalling a shift toward faster, broader interventions rather than time-intensive fine proceedings.
UAVG amendments in force (September 2026): The Verzamelwet gegevensbescherming (Stb. 2026, 154) amended the UAVG with effect from 1 September 2026. Children aged 12 to 15 may now exercise their data subject rights themselves as well as through a parent or guardian, and court-ordered bans for unlawful or harassing conduct no longer count as criminal personal data. Its new exception for special-category data processed in statutory audits by accountants (UAVG Article 23a) was left out of that commencement and has no in-force date yet.
EU AI Act Digital Omnibus (July 2026): Regulation (EU) 2026/1744 of 8 July 2026, in force since 27 July 2026, moved the high-risk AI requirements from 2 August 2026 to 2 December 2027 (Annex III) and 2 August 2028 (Annex I). The Netherlands, which did not formally designate AI supervisory authorities by the August 2025 deadline, put a draft national AI Implementation Act out for consultation in April 2026 that would make the AP the supervisor of prohibited AI practices.
Belastingdienst supervision: In July 2025 the AP ordered the Tax Administration to replace two systems and modify four others, and it monitors the agency under a supervisory arrangement aimed specifically at the Tax Administration. In February 2026 Bits of Freedom gave the Tax Authority and the National Police its Big Brother Awards for 2025.
Business Compliance: Key Obligations
For organisations operating in or targeting the Netherlands, the core compliance obligations are:
- Record of Processing Activities (ROPA): document every processing activity with legal basis, purpose, data categories, recipients, and retention period (Article 30 GDPR).
- Privacy notice: provide clear, accessible transparency information under Articles 13-14 GDPR.
- Data subject rights procedure: a process to handle access, rectification, erasure, and portability requests within one month.
- 72-hour breach notification: an incident response process that delivers an initial AP notification within 72 hours.
- DPO appointment: assess mandatory DPO obligation; register any appointment with the AP.
- DPIA for high-risk processing: conduct a data protection impact assessment before processing likely to result in a high risk to individuals. The AP publishes a list of processing types that always require a DPIA.
- Transfer mechanism for non-EEA transfers: verify that every international transfer has a compliant mechanism (adequacy decision, SCCs, binding corporate rules) and maintain TIA documentation.
- Cookie compliance: implement a compliant consent management platform; avoid cookie walls; configure analytics tools per AP guidance.
- BSN restriction: do not request, record, or store the BSN unless a specific Dutch statute authorises it for your activity.
- AI and algorithm governance: document algorithmic decision-making, conduct DPIAs for automated decisions with significant effects, and comply with Article 22 GDPR rights.
For deeper analysis of the EU framework, see our EU data privacy laws overview. For recording consent rules in the Netherlands, see Netherlands recording laws.
Not legal advice. This article presents general legal information about Netherlands data protection law under the GDPR and UAVG as verified on 2026-10-26. The law changes regularly and the AP issues new guidance and enforcement decisions continuously. Consult a lawyer or privacy specialist licensed in the Netherlands for advice about your specific situation.
More on the Netherlands law
This page covers one area of law in the Netherlands. For a complete guide to the Netherlands's legal system, including employment, family, driving, tenancy, inheritance, criminal law and consumer rights, see our full Netherlands law hub.
Frequently Asked Questions
Does the GDPR apply directly in the Netherlands, or does Dutch law replace it?
The GDPR applies directly in the Netherlands as EU law and does not require national transposition. The Dutch UAVG supplements the GDPR by exercising the discretions the regulation grants to member states, such as keeping the GDPR's default age of 16 for children's consent and applying it to other consent-based processing, imposing statutory-authorisation requirements for BSN processing, and adding safeguards for employee biometric data. Both instruments are enforced simultaneously by the Autoriteit Persoonsgegevens.
What is the AP, and what powers does it have?
The Autoriteit Persoonsgegevens (AP) is the Dutch national data protection supervisory authority, established as an independent body under Article 51 of the GDPR. It investigates complaints, audits organisations on its own initiative, issues warnings, reprimands, and binding compliance orders, and imposes fines of up to EUR 20 million or 4% of global annual turnover. The AP also coordinates algorithmic and AI oversight through its DCA directorate and in April 2026 the government proposed to designate it as market surveillance authority for prohibited AI practices under the EU AI Act.
Can a Dutch employer require employees to use fingerprint scanners?
Only under narrow conditions. The UAVG permits employer processing of biometric data only when necessary for authentication or security purposes. If a less invasive alternative exists, such as a badge-based access system, the employer must use that alternative instead. In 2020 the AP fined a company EUR 725,000, reduced to EUR 50,000 on objection, for scanning employees' fingerprints for time and attendance. The employer must also conduct a DPIA and, where applicable, obtain works council consent before implementing biometric systems.
What is the BSN, and who can process it in the Netherlands?
The Burgerservicenummer (BSN) is the Dutch citizen service number used across government, healthcare, tax, and benefits systems. Because it can link records across multiple databases, Dutch law restricts its processing to organisations authorised by a specific statute. Government agencies, healthcare providers, educational institutions, and (since January 2024) digital sales platforms for tax reporting are authorised. Private companies outside these categories may not request or store the BSN even if an individual voluntarily offers it; individual consent cannot substitute for the missing statutory authorisation.
What are the Netherlands data breach notification rules?
Controllers must notify the Autoriteit Persoonsgegevens within 72 hours of becoming aware of a personal data breach, unless the breach poses no risk to individuals' rights and freedoms (Article 33 GDPR). If notification occurs after 72 hours, the controller must justify the delay. Where the breach poses a high risk to individuals, those individuals must also be notified directly without undue delay. The AP received 44,374 breach notifications in 2025, one of the highest volumes in the EU. Booking.com was fined EUR 475,000 for reporting a breach 22 days late.
How does the Netherlands regulate cookie consent?
The Telecommunicatiewet (implementing the EU ePrivacy Directive) requires prior informed consent before placing non-essential cookies. Functional cookies and appropriately configured privacy-friendly analytics are exempt. Cookie walls that condition website access on accepting all cookies do not constitute valid consent under AP guidance. The ACM supervises that consent rule, while the AP enforces the GDPR where cookies collect personal data. The AP has systematically checked Dutch websites' cookie banners since April 2025 and had warned more than 200 organisations by November 2025. AP cookie fines are GDPR fines of up to EUR 20 million or 4% of worldwide annual turnover.
What is the EU AI Act's effect on Dutch organisations?
The EU AI Act applies in the Netherlands as directly applicable EU law. Prohibited AI practices have been banned since 2 February 2025. Requirements for general-purpose AI models apply from 2 August 2025. Requirements for high-risk AI systems were originally due from 2 August 2026, but Regulation (EU) 2026/1744 moved them to 2 December 2027 for Annex III systems and 2 August 2028 for AI in Annex I products. The AP hosts the DCA, which coordinates algorithmic and AI oversight across Dutch regulators.
What is the toeslagenaffaire and what did it mean for Dutch data protection?
The toeslagenaffaire is the Dutch childcare benefits scandal in which the Tax Authority used a machine-learning algorithm that flagged individuals with dual nationality as higher fraud risks, causing tens of thousands of families to be wrongly ordered to repay benefits. A parliamentary investigation led the Rutte cabinet to resign in January 2021. The AP fined the Belastingdienst EUR 3.7 million for maintaining an illegal blacklist and EUR 2.75 million for discriminatory nationality-based processing. In July 2025 the AP ordered the Tax Administration to replace two systems and modify four others that it found did not comply with privacy legislation.
Updates
Independently fact-checked against the cited primary sources
We added the AP's EUR 824.99 million Uber fine of August 2026 and its EUR 100 million Yango fine, updated the page for the UAVG amendments in force since 1 September 2026 and the EU AI Act changes made by Regulation (EU) 2026/1744, and corrected the AP's AI Act and cookie supervision roles, the A.S. Watson, Coolblue and KNLTB fines, the 2025 complaints figure and several unsourced claims.
Expanded to full audit-and-evolve refresh: added constitutional basis (Article 10), EU AI Act / DCA section, AP 2025 annual report figures (44,374 breaches; 13,000+ complaints), cookie enforcement campaign detail, UAVG amendment proposal, recent AP fines (A.S. Watson EUR 600K, Coolblue EUR 40K), and Digital Omnibus high-risk delay to December 2027.
Initial publication. Covered GDPR/UAVG framework, Uber EUR 290M fine, Clearview AI EUR 30.5M fine, Netflix EUR 4.75M fine, toeslagenaffaire, BSN protections, employee monitoring, cookie consent, and breach notification.
Sources and References
- EUR-Lex: General Data Protection Regulation (GDPR)(eur-lex.europa.eu).gov
- Autoriteit Persoonsgegevens: Privacy Legislation Overview(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Fines and Other Sanctions(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Annual Report 2025(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Clearview AI Fine (EUR 30.5 million, 2024)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Uber Fine EUR 290 Million (2024)(autoriteitpersoonsgegevens.nl).gov
- EDPB: Dutch SA Imposes EUR 290 Million Fine on Uber(edpb.europa.eu).gov
- Autoriteit Persoonsgegevens: Netflix Fine EUR 4.75 Million (2024)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Tax Administration Unlawful and Discriminatory(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Data Breach Reporting(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: DPO Requirements(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: BSN Requirements(autoriteitpersoonsgegevens.nl).gov
- Government of the Netherlands: Citizen Service Number (BSN)(government.nl).gov
- Autoriteit Persoonsgegevens: Employee Monitoring(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: EU AI Act(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: DCA Department for Algorithmic Oversight(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: First Algorithmic Risks Report Netherlands(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: International Transfers: Standard Contractual Clauses(autoriteitpersoonsgegevens.nl).gov
- EDPB: Dutch SA Imposes Fine on Clearview (2024)(edpb.europa.eu).gov
- NL Times: Dutch Tax Authority and Police named biggest privacy violators of 2025 at the Bits of Freedom Big Brother Awards (22 February 2026)(nltimes.nl)
- Overheid.nl: Uitvoeringswet Algemene verordening gegevensbescherming (UAVG), current consolidated text in force from 1 September 2026 (Article 5)(wetten.overheid.nl).gov
- Staatsblad 2026, 154: Verzamelwet gegevensbescherming, amending UAVG Articles 1 and 5 and inserting Article 23a(zoek.officielebekendmakingen.nl).gov
- Staatsblad 2026, 196: Royal Decree of 9 July 2026 bringing the Verzamelwet gegevensbescherming into force on 1 September 2026, except Article I, part I(zoek.officielebekendmakingen.nl).gov
- Kamerstuk 22112, nr. 4318: letter of 20 April 2026 on the supervision of the EU AI Act (proposed AP designation for prohibited AI practices)(zoek.officielebekendmakingen.nl).gov
- Overheid.nl: Telecommunicatiewet, Articles 11.7a, 15.1 and 15.4 (cookie consent rule, ACM and AP supervision, fines)(wetten.overheid.nl).gov
- Autoriteit Persoonsgegevens: Uber fined nearly 825 million euros for automated driver blocking (21 August 2026)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: AP fines taxi app Yango EUR 100 million (8 May 2026)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Decision on fine AS Watson (Kruidvat), EUR 600,000 (16 July 2024)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Besluit op bezwaar AS Watson (Kruidvat), fine reduced to EUR 50,000 (12 June 2025)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Coolblue fined for unsolicited use of cookies (24 December 2024)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Boete KNLTB, EUR 525,000 (3 March 2020)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Boete vingerafdrukken personeel, EUR 725,000 reduced to EUR 50,000 (30 April 2020)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Tax Administration must discontinue systems that pose privacy risks (10 July 2025)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Tax Administration fined for fraud blacklist, EUR 3.7 million (12 April 2022)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Booking.com fined for delay in reporting data breach (31 March 2021)(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: This is how the AP monitors the use of cookies(autoriteitpersoonsgegevens.nl).gov
- Autoriteit Persoonsgegevens: Three-quarters of websites have adjusted their misleading cookie banners after warning (11 November 2025)(autoriteitpersoonsgegevens.nl).gov
- Regulation (EU) 2026/1744 of 8 July 2026 (Digital Omnibus on AI), amending AI Act Articles 4, 5 and 113(eur-lex.europa.eu).gov
- European Commission: Adequacy decisions (list of countries recognised as providing adequate protection)(commission.europa.eu).gov
- Tweede Kamer: Ongekend onrecht, report of the Parliamentary Interrogation Committee on Childcare Benefits (17 December 2020)(tweedekamer.nl).gov