Duke MyChart Pixel Settlement: Claims Due Aug 16, 2026
At a glance
- Status
- Closing soon
- Defendant
- Duke University Health System, Inc.
- Settlement fund
- $3,743,600
- Claim deadline
- August 16, 2026
- No-proof cash option
- Yes — pro rata share of the Net Settlement Fund, no documentation required to claim
- Estimated payout
- pro rata share of the Net Settlement Fund, no documentation required to claim
- Administrator
- Epiq
- Official site
- www.duhssettlement.com
- Court
- Williams v. Duke University Health System, Inc. (M.D.N.C.)
Last verified July 16, 2026
Key dates
| Milestone | Date | What it means |
|---|---|---|
| Claim deadline | August 16, 2026 | Last day to file for a payment |
| Opt-out (exclusion) deadline | July 20, 2026 | Last day to leave the settlement and keep the right to sue |
| Objection deadline | None listed | Last day to object to the terms |
| Final approval hearing | August 27, 2026 | When the judge decides whether to approve the settlement |
| Expected payout | Not yet scheduled | Payments are not sent until after final approval and any appeals |
Where to file
Duke University Health System MyChart Pixel Settlement is administered by Epiq. The only place to file is the official settlement website:
File at the official sitewww.duhssettlement.com
Filing is free. No legitimate settlement charges a fee to file a claim.
You cannot file on RecordingLaw.com. We are an independent publisher, not the settlement administrator, and we are not affiliated with any court, agency, or defendant.
If you logged into Duke Health's MyChart patient portal or the MyDuke Health app between February 2019 and June 2022, a pixel-tracking privacy settlement may include you, and the window is closing fast. The deadline to file a claim is August 16, 2026. The deadline to opt out or object is much sooner: July 20, 2026, only days away as of this writing.
What Duke Health is accused of doing
The case is Williams v. Duke University Health System, Inc., pending in the U.S. District Court for the Middle District of North Carolina. It is not a hacking case. Nobody is alleged to have broken into Duke Health's network or stolen files.
Instead, the lawsuit alleges Duke Health used third-party internet tracking technology, including a piece of code known as a pixel, on its website. According to the complaint, that tool may have caused patients' personal or health-related information to be disclosed to an outside vendor when they used the Duke Health website, including the MyChart portal. The suit refers to this as the "Pixel Disclosure."
Duke Health denies all of it. Settling a class action is not an admission of wrongdoing, and the court has not ruled that Duke Health broke any law. The company agreed to pay into a settlement fund to resolve the claims rather than continue litigating them, which is a common and unremarkable business decision, not evidence of guilt.
This falls under data privacy law rather than a traditional data breach, because the alleged problem is a website sharing information with a vendor, not an intrusion by an outside attacker.
Where the case stands as of July 2026
As of July 2026, the court has granted preliminary approval and the claims window is open. You have until August 16, 2026, to file a claim.
If you would rather keep your right to sue Duke Health on your own, or you want to formally object to the deal, both of those deadlines are the same: July 20, 2026. That is well before the claim deadline, so anyone weighing whether to opt out needs to decide soon.
A final approval hearing is set for August 27, 2026, at 9:30 a.m. ET, before Judge Osteen in Greensboro, North Carolina. That hearing is where the court decides whether the settlement becomes final. You do not have to attend it to get paid, and like most class-action hearing dates, it could be postponed.
Who is covered by the settlement class
You are likely a class member if you logged into the Duke MyChart patient portal or the MyDuke Health mobile app at least once between February 18, 2019, and June 17, 2022, and you live in the United States. Duke Health's own records identify an estimated 872,634 people who meet that description.
If Duke Health or the settlement administrator, Epiq, already mailed or emailed you a notice, that means their records show you as a class member. You do not need to dig up old login records to prove it yourself. Duke Health's own officers, directors, and the judges handling the case are excluded, but almost everyone else who logged in during that window is presumed to be included unless they opt out.
How much you can realistically expect
Do not expect a large check. Payment is a pro rata share of the Net Settlement Fund, which is what remains after administrative costs, notice costs, a service award to the named plaintiff, and attorneys' fees and expenses are paid first. What is left is split among everyone who files a valid claim, so the more people who file, the smaller each individual share tends to be.
No specific per-person dollar amount has been published, and none can be, until the claims deadline passes and the court knows how many people filed. Anyone offering you a guaranteed figure before then is guessing. The settlement describes a cash payment as the only benefit; it does not include free credit monitoring, which is common in settlements over hacked networks but is not part of this one.
What proof you need to file
None. This is a claims process with no documented-loss tier, so you do not need receipts, bills, or any other paperwork to show you were harmed. Every eligible class member who submits one valid, timely Claim Form by August 16, 2026, qualifies for a pro rata cash payment.
How to file, and what opting out or objecting actually means
Claims are filed only at the official settlement website. RecordingLaw.com is an independent legal-information publisher. We are not the settlement administrator, Duke Health, or the court, and filing here is not possible; we can only point you to the real thing.
Opting out and objecting are two different choices, and mixing them up can cost you money. Opting out means asking to be excluded entirely: you keep your right to sue Duke Health on your own later, but you give up any payment from this settlement. Objecting means staying in the class while telling the court, in writing, why you think the deal is unfair; you can still collect a payment if you object, as long as you also submit a valid claim.
If you do nothing at all, by default you stay in the class, release your right to sue Duke Health over the pixel-tracking allegations, and get nothing, because only people who file a Claim Form actually get paid. For the fuller landscape of open settlements like this one, see RecordingLaw's data breach and privacy settlement tracker.
Frequently Asked Questions
What is the Duke MyChart pixel-tracking settlement?
It resolves Williams v. Duke University Health System, Inc., a lawsuit alleging Duke Health's website used tracking technology, including a pixel, that may have shared patients' personal or health-related information with a third-party vendor. As of July 2026, Duke Health denies any wrongdoing, and the settlement is not a court finding that Duke Health broke the law.
Is the Duke MyChart settlement about a data breach?
No. Unlike a hacking incident, this case alleges that website tracking technology shared information with an advertising or analytics vendor, not that an outside attacker broke into Duke Health's systems, so there is no allegation that Social Security numbers or financial account numbers were exposed.
Who is eligible for the Duke MyChart settlement?
You may be eligible if you logged into the Duke MyChart patient portal or the MyDuke Health mobile app at least once between February 18, 2019, and June 17, 2022, and you live in the United States. Duke Health's records identify an estimated 872,634 people who meet that description.
How much will I get from the Duke MyChart settlement?
Payment is a pro rata share of the Net Settlement Fund, so the exact amount cannot be known until the claims deadline passes and the court sees how many valid claims were filed. Most class members should expect a modest payment, not a large one, since the fund is split among everyone who files.
Do I need proof to file a claim in the Duke MyChart settlement?
No. There is no documented-loss tier in this settlement, so a valid, timely Claim Form submitted by August 16, 2026, is all that is required.
What is the deadline to opt out of or object to the Duke MyChart settlement?
As of July 2026, both the opt-out deadline and the objection deadline are July 20, 2026, which is well before the August 16, 2026 claim deadline.
What happens if I do not file a claim in the Duke MyChart settlement?
If you do not exclude yourself and do not file a claim, you remain in the settlement class, give up your right to sue Duke Health over the pixel-tracking allegations, and receive no payment, because only people who file a claim get paid.
When is the final approval hearing for the Duke MyChart settlement?
The court is scheduled to consider final approval on August 27, 2026, at 9:30 a.m. ET, before Judge Osteen in Greensboro, North Carolina, though the date could be postponed without further notice.
Where do I file a claim in the Duke MyChart settlement?
Claims can only be filed through the official settlement website. RecordingLaw.com is an independent publisher, not the settlement administrator, and cannot accept or process claims.
How to tell a settlement notice is real
Check the case name, case number, and court against the official settlement site. Go to that site directly instead of clicking a link in an email or text. Nobody legitimate will call, text, or email out of the blue asking for your Social Security number, bank account, or card details, and nobody will charge you to file. Report anyone who does at ReportFraud.ftc.gov.
Informational only. Not legal, tax, or financial advice, and not affiliated with any settlement.
RecordingLaw.com is an independent legal-information publisher. We are not a law firm, not a settlement administrator, and not affiliated with, endorsed by, or acting on behalf of any court, government agency, defendant, or claims administrator described on this page. Reading this page does not create an attorney-client relationship.
We do not process claims and we never collect your claim information. You cannot file a claim on RecordingLaw.com. To file, opt out, object, or check your status, use only the official settlement administrator identified above. We link to it for your convenience.
Filing a legitimate claim is free. No legitimate settlement or administrator will charge you a fee to file, or ask for your Social Security number, bank, or card details by unsolicited call, text, or email. If someone does, it is likely a scam. Report it at ReportFraud.ftc.gov.
Deadlines, amounts, and approval status change and are set by the court. We verify against the official administrator and court records, but confirm the current details on the official site before acting. Nothing here guarantees eligibility, a payment, or any amount. Settlement payments may be taxable. See IRS Publication 4345. and consult a tax professional. For advice about your specific situation, consult a licensed attorney in your state. Affiliate disclosure.
Sources and References
- HHS Office for Civil Rights, Use of Online Tracking Technologies by HIPAA Covered Entities and Business Associates(hhs.gov).gov
- FTC and HHS Warn Hospital Systems and Telehealth Providers About Privacy and Security Risks From Online Tracking Technologies(ftc.gov).gov
- Williams v. Duke University Health System, Inc. Settlement, official site(duhssettlement.com)
- Duke MyChart Pixel Settlement, Frequently Asked Questions (official)(duhssettlement.com)