Comcast Xfinity Data Breach Settlement: How to Claim
At a glance
- Status
- Closing soon
- Defendant
- Comcast Cable Communications LLC / Comcast Corp.
- Settlement fund
- $117,500,000
- Claim deadline
- September 14, 2026
- No-proof cash option
- Yes — "Alternative Cash Payment" option available to Settlement Class Members (exact flat dollar figure listed on FAQ Q9, not re-extracted this session). or up to Reimbursement for documented Out-of-Pocket Losses and Lost Time (FAQ Q8; exact dollar caps not re-extracted this session).
- Max documented payout
- $10,000
- Administrator
- Kroll Settlement Administration LLC
- Official site
- www.comcastbreachsettlement.com
- Court
- United States District Court for the Eastern District of Pennsylvania
- Case number
- 2:23-cv-05039-JMY
Last verified August 21, 2026
Key dates
| Milestone | Date | What it means |
|---|---|---|
| Claim deadline | September 14, 2026 | Last day to file for a payment |
| Opt-out (exclusion) deadline | July 1, 2026(passed) | Last day to leave the settlement and keep the right to sue |
| Objection deadline | None listed | Last day to object to the terms |
| Final approval hearing | August 5, 2026(passed) | When the judge decides whether to approve the settlement |
| Expected payout | Not yet scheduled | Payments are not sent until after final approval and any appeals |
Where to file
Comcast (Xfinity) Data Breach Settlement is administered by Kroll Settlement Administration LLC. The only place to file is the official settlement website:
File at the official sitewww.comcastbreachsettlement.com
Filing is free. No legitimate settlement charges a fee to file a claim.
You cannot file on RecordingLaw.com. We are an independent publisher, not the settlement administrator, and we are not affiliated with any court, agency, or defendant.
The Comcast Xfinity data breach settlement is open right now, and most people can file a claim in a few minutes without gathering a single receipt. If Comcast sent you a breach notice around December 18, 2023, you can go to the official settlement site today and pick the no-documentation cash option. Here is what this settlement actually pays, who qualifies, and what you already get for free whether or not you file anything.
What happened in the Comcast Xfinity breach
Comcast says attackers broke into Xfinity's internal systems between October 16 and October 19, 2023. The company has tied the intrusion to a vulnerability in Citrix networking software that Xfinity used on its network, a flaw that multiple companies were racing to patch around the same time.
Comcast did not notify customers until December 18, 2023, almost two months after the intrusion occurred. That gap between discovery and notice became part of what customers argued in the lawsuit that produced this settlement.
According to Comcast's own breach notification filed with the Washington State Attorney General, the exposed information included customers' names, Social Security numbers, full dates of birth, and Xfinity usernames with passwords or security question answers. Breach-tracking reports describe the Social Security number exposure as limited to the last four digits for many affected customers, though Comcast's own regulatory filings do not break that distinction out. The settlement's class definition puts the number of people notified at roughly 35.8 million.
Where the settlement stands, as of July 2026
As of July 2026, this settlement is active and accepting claims online. The case, captioned against Comcast Cable Communications LLC, case number 2:23-cv-05039-JMY, is in the U.S. District Court for the Eastern District of Pennsylvania, the same state whose data breach notification law sets rules for how companies must notify residents of a breach.
The deadline to exclude yourself from the class or object to the settlement already passed on July 1, 2026. That deadline does not affect your ability to file a claim. Opting out and filing a claim are two different things, and if you did not opt out, you remain part of the settlement class.
A final approval hearing is scheduled for August 5, 2026. The claim filing window stays open through September 14, 2026 regardless of that hearing date, and no payment date has been set yet; distributions typically begin only after final approval is granted and the appeal period passes.
Who is in the settlement class
The settlement class covers people in the United States and its territories who received an individual notice that their information was involved in the breach Comcast announced in December 2023. In practice, that means current or former Xfinity customers whose account was active around the time of the October 2023 intrusion.
If you are not sure whether you got a notice, the official site lets you check your eligibility using your notice information. You do not need to have the letter or email in hand to look yourself up.
How much you can realistically get: two payment paths
The settlement offers two payment paths, and you can only choose one. Whichever produces a bigger number for you is the one to pick, but you cannot combine them.
The first path is the Alternative Cash Payment. It requires no documentation at all, no receipts, no proof of loss of any kind. The official settlement FAQ estimates this payment at around $50 per claimant, though that figure is subject to pro rata adjustment depending on how many people file valid claims and what the court approves for fees and costs. No specific amount is guaranteed.
The second path is reimbursement for documented Out-of-Pocket Losses and Lost Time, capped at a combined $10,000. Lost time is paid at $30 an hour, up to five hours, in 15-minute increments. Out-of-pocket losses require documentation connecting the loss to this specific breach.
Choosing the documented path means giving up the flat cash payment, and choosing the flat cash payment means giving up the documented path. You receive whichever amount is greater, not both. For most people without significant, well-documented losses, the no-proof cash payment will be the simpler and often the more realistic option. Treat any figure here as an estimate, not a promise, until payments actually go out.
The free identity protection this settlement already gives you
Separate from any cash payment, every settlement class member can enroll in three years of free identity protection and restoration services through CyEx Financial Shield Complete. Per the official FAQ, this benefit does not require filing a claim form. You only need the individualized activation code included in your notice email or letter.
The service includes single-bureau credit monitoring, dark web monitoring, real-time authentication alerts, and up to $1 million in identity theft insurance, plus access to trained agents if you spot suspicious activity. If you are worried about your exposed information, enroll in this free benefit first rather than paying for a commercial identity protection product. The settlement is already giving you one at no cost.
It is also worth placing a free security freeze on your credit file at all three major bureaus, Equifax, Experian, and TransUnion. A freeze is free by federal law, blocks new accounts from being opened in your name, and works whether or not you file a claim in this settlement.
How to file your claim
Filing does not require a lawyer, and it does not cost anything. If you are choosing the no-proof Alternative Cash Payment, the claim form asks only for identifying information, with no document upload, and most people can finish it in a few minutes. If you are filing for documented losses or lost time instead, you will need to describe your losses and upload supporting records as the form requests. Either way, submit or postmark your claim by September 14, 2026, and never pay anyone who offers to file it for you.
If you are still worried about your data
A free credit freeze and the settlement's own identity protection enrollment cost nothing and take only a few minutes, whether or not you ever file a cash claim. You can also report suspected identity theft at IdentityTheft.gov, the Federal Trade Commission's official recovery site, which walks you through recovery steps specific to your situation.
For other open and closed data breach settlements, see RecordingLaw's data breach settlement tracker.
Frequently Asked Questions
Is the Comcast Xfinity data breach settlement still open in 2026?
Yes. As of July 2026, the $117.5 million Comcast Xfinity data breach settlement is accepting claims, and the deadline to file is September 14, 2026.
Who is eligible for the Comcast Xfinity settlement?
You may be eligible if you are a current or former Xfinity customer who received an individual notice around December 18, 2023 that your personal information was exposed in the October 2023 data breach. The official site lets you check your status even if you no longer have the notice.
How much money will I actually get from the Comcast settlement?
It depends which option you choose and how many people file valid claims, since payments are estimates from a shared fund, not guarantees. The no-proof Alternative Cash Payment is estimated around $50, while documented losses and lost time are capped at a combined $10,000, and most claimants without major documented losses should expect an amount closer to the flat estimate than the ceiling.
What is the difference between the Alternative Cash Payment and a documented loss claim?
The Alternative Cash Payment is a flat amount available with no proof at all, while the documented option reimburses actual out-of-pocket losses and lost time, paid at $30 an hour up to five hours, if you can show records. You can only pick one path; the settlement pays whichever amount is greater, not both.
Do I need receipts or documentation to file a claim?
No, not if you choose the Alternative Cash Payment, which requires no documentation at all. You only need records if you are instead claiming documented out-of-pocket losses or lost time tied to the breach.
Do I have to file a claim to get the free identity protection?
No. According to the official settlement FAQ, all settlement class members can enroll in three years of free identity protection and restoration services using the activation code from their notice, whether or not they ever file a cash claim.
I missed the deadline to opt out of the Comcast settlement. Can I still file a claim?
Yes. The deadline to opt out or object already passed on July 1, 2026, but that only affects your right to sue separately. If you did not opt out, you remain in the settlement class and can still file a claim through the September 14, 2026 deadline.
Is money from the Comcast data breach settlement taxable?
It depends on what the specific payment is meant to replace, such as reimbursed losses versus a general cash payment, so there is no single answer. Consult a tax professional and see the IRS's guidance on settlement taxability for details.
How to tell a settlement notice is real
Check the case name, case number, and court against the official settlement site. Go to that site directly instead of clicking a link in an email or text. Nobody legitimate will call, text, or email out of the blue asking for your Social Security number, bank account, or card details, and nobody will charge you to file. Report anyone who does at ReportFraud.ftc.gov.
Informational only. Not legal, tax, or financial advice, and not affiliated with any settlement.
RecordingLaw.com is an independent legal-information publisher. We are not a law firm, not a settlement administrator, and not affiliated with, endorsed by, or acting on behalf of any court, government agency, defendant, or claims administrator described on this page. Reading this page does not create an attorney-client relationship.
We do not process claims and we never collect your claim information. You cannot file a claim on RecordingLaw.com. To file, opt out, object, or check your status, use only the official settlement administrator identified above. We link to it for your convenience.
Filing a legitimate claim is free. No legitimate settlement or administrator will charge you a fee to file, or ask for your Social Security number, bank, or card details by unsolicited call, text, or email. If someone does, it is likely a scam. Report it at ReportFraud.ftc.gov.
Deadlines, amounts, and approval status change and are set by the court. We verify against the official administrator and court records, but confirm the current details on the official site before acting. Nothing here guarantees eligibility, a payment, or any amount. Settlement payments may be taxable. See IRS Publication 4345. and consult a tax professional. For advice about your specific situation, consult a licensed attorney in your state. Affiliate disclosure.
Sources and References
- Washington State Attorney General, Comcast Cable Communications LLC Data Breach Notice(atg.wa.gov).gov
- IRS, Tax Implications of Settlements and Judgments(irs.gov).gov
- Comcast (Xfinity) Data Breach Settlement, Official Site, Kroll Settlement Administration(comcastbreachsettlement.com)
- Comcast Data Breach Settlement, Frequently Asked Questions(comcastbreachsettlement.com)
- Comcast Data Breach Settlement, Case Documents and Settlement Agreement(comcastbreachsettlement.com)