United Kingdom
Council Housing Rules UK: How Allocation and Waiting Lists Work
Independently fact-checked against primary sources (last audited September 28, 2026). · 7 primary sources cited on this page. How we verify our legal content

Council housing in England is allocated under Part 6 of the Housing Act 1996: every local authority must run an allocation scheme that gives reasonable preference to set statutory categories, but the points or banding system on top of that floor, and how much weight a local connection carries, is set by each council individually.
Two different legal questions: getting on the list, and being owed a homelessness duty
Part 6 of the Housing Act 1996 governs how an English council allocates its housing, in other words the waiting list. Part 7 of the same Act, as amended by the Homelessness Reduction Act 2017, governs a separate question: the duty a council owes to someone who is actually homeless or threatened with homelessness. The two overlap, because a homeless applicant also gets preference on the waiting list, but they are legally distinct questions. This page focuses on allocation; homelessness duties are covered at a high level further down.
The statutory reasonable preference categories
Every English local authority's allocation scheme must, at minimum, give reasonable preference to (Housing Act 1996, section 166A(3)):

| Category | Who it covers |
|---|---|
| Homelessness | People who are homeless, as defined under Part 7 of the Act |
| Housing duty or temporary accommodation | People owed certain housing duties, or in temporary accommodation the authority has secured |
| Unsatisfactory housing | People living in insanitary, overcrowded or otherwise unsatisfactory housing |
| Medical or welfare grounds | People who need to move on medical or welfare grounds, including disability |
| Locality hardship | People who need to move to a particular locality, where not doing so would cause hardship to themselves or others |
Every scheme must also give additional preference to people with urgent housing needs who fall within those categories and who are serving in the regular forces with a service-related serious injury, illness or disability, formerly served in the regular forces, are serving or former reservists with such an injury, illness or disability, or are leaving Ministry of Defence accommodation after a service-related death of their spouse or civil partner (same section). A council may also give additional preference to other groups within those categories who have urgent housing needs.
Your council's own points or banding scheme
The five categories above are a statutory floor, not a national points table. Each council designs its own allocation scheme within that framework, including how it converts the categories into points or bands, and whether and how it takes local connection into account. A council can also decide who qualifies to join its list at all, and must tell you in writing if it decides you do not qualify; that decision can be reviewed too (Housing Act 1996, section 160ZA). Two neighbouring councils can run genuinely different schemes and both still comply with section 166A. Check your own council's published allocation scheme for the local mechanics; the statutory categories above are the minimum every scheme must honour, not a substitute for it.
If you are refused, or want a decision reviewed
An applicant has the right to be informed of a decision on the facts of their case, and the right to request a review of that decision, with the right to be informed of the review's outcome and the reasons for it (Housing Act 1996, section 166A(9)).
Homelessness duties, at a high level
Separately from allocation, Part 7 of the Housing Act 1996, as amended by the Homelessness Reduction Act 2017, sets out duties a council owes to someone who applies as homeless or threatened with homelessness. This is a distinct and detailed area of housing law in its own right. If you are homeless or at risk of losing your home, contact your council's housing options team; organisations such as Shelter and Citizens Advice can help you understand what a council owes you in your specific situation. Council housing itself is let on a secure tenancy, under a different part of housing law from the assured tenancies that the Renters' Rights Act 2025 reforms; that Act's changes to private renting do not alter the allocation rules on this page.

Scotland: no priority need test since 2012
Scotland runs a more generous rule for homeless applicants than England and Wales. Until the end of 2012, Scottish councils, like English and Welsh ones, owed their fullest housing duty only to homeless applicants who fell into a defined priority need category. The Homelessness etc. (Scotland) Act 2003 abolished that test (section 2), and the abolition was brought into force on 31 December 2012 (The Homelessness (Abolition of Priority Need Test) (Scotland) Order 2012). Since that date, every unintentionally homeless applicant in Scotland qualifies for the same statutory duty regardless of category, a simpler and more generous rule than the category-based test that still applies in England. Wales has also legislated to abolish its priority need test in the Homelessness and Social Housing Allocation (Wales) Act 2026, section 9, but as of 28 September 2026 that section had not been brought into force.
Wales and Northern Ireland
Wales allocates social housing under its own provision of the Housing Act 1996, section 167, separate from the section 166A rules described above for England (Housing Act 1996, section 167), and runs its homelessness duties under its own Welsh legislation rather than Part 7 of the 1996 Act; the Homelessness and Social Housing Allocation (Wales) Act 2026 will change both its homelessness and allocation rules as its provisions are brought into force. Northern Ireland allocates social housing through the points-based Housing Selection Scheme, a common waiting list run by the Housing Executive for itself and participating housing associations (nidirect: housing allocation points system). This page focuses on England's allocation rules; Wales and Northern Ireland's schemes are not covered here in the same depth.

For the wider set of property topics, see the UK property law hub. For the rules on buying your council home outright, see Right to Buy. For how a tenancy works day to day once you have a home, see tenancy types.
Frequently Asked Questions
How do I get on the council housing waiting list?
You apply to your local council's own allocation scheme. Every scheme must give reasonable preference to the statutory categories in section 166A of the Housing Act 1996, but the points, banding and local-connection rules on top of that are set by each council individually.
What are the reasonable preference categories for council housing?
Homeless people, people owed certain housing duties or in temporary accommodation, people in insanitary or overcrowded housing, people who need to move on medical or welfare grounds, and people who need to move to a particular area for a good reason, plus required extra preference, for those with urgent housing needs, for former regular armed forces members, injured serving or reserve forces members, and bereaved forces spouses or civil partners.
Can I challenge a council's decision about my housing application?
Yes. You have the right to be told the decision on the facts of your case and the right to request a review of that decision under section 166A(9) of the Housing Act 1996, with the right to be told the review's outcome and reasons.
Is council housing allocation the same as a council's homelessness duty?
No. Allocation, the waiting list, is governed by Part 6 of the Housing Act 1996. A council's duty to someone who is homeless is a separate question under Part 7, as amended by the Homelessness Reduction Act 2017.
Does Scotland use the same council housing rules as England?
Not for homelessness. Scotland abolished its priority need test on 31 December 2012, so every unintentionally homeless applicant there gets the same statutory duty regardless of category, unlike England's category-based test. Wales passed a law in 2026 to abolish its test too, but as of 28 September 2026 it had not yet come into force.
Updates
Independently fact-checked against the cited primary sources
The Law Behind This Article
This article rests on the statutory provisions below, held in our own legal record and retrieved from the official source. Tap a section to read the operative text.
Homelessness and Social Housing Allocation (Wales) Act 2026
s. 9Abolition of differences in entitlement related to priority needIn force
(1) The 2014 Act is amended as follows. (2) Omit— (a) section 70 (priority need for accommodation); (b) section 71 (meaning of vulnerable in section 70); (c) section 72 (power to amend or repeal provisions about priority need for accommodation).
Official text (excerpt) · last checked 2026-09-28 · Read the full text in our law library · Verify at legislation.gov.uk
Homelessness etc. (Scotland) Act 2003
s. 2Abolition of priority need testIn force
(1) From such day as the Scottish Ministers may by order made by statutory instrument appoint, the question whether an applicant has a priority need is to be left out of account in determining the duties of a local authority under— (a) section 31 (duties to persons found to be homeless), and (b) section 32 (duties to persons found to be threatened with homelessness), of the 1987 Act. (2) The day to be appointed under subsection (1) is the earliest day on which, in the view of the Scottish Ministers, all local authorities can reasonably be expected to perform the duties under sections 31 and 32 of the 1987 Act as modified by that subsection. (3) An order under subsection (1) may make— (a) such modifications of Part II of the 1987 Act and any other enactment, and (b) such incidental, supplemental, consequential, transitional, transitory or saving provision, as the Scottish Ministers think necessary or expedient in consequence or for the purposes of that subsection. (4) Except where subsection (5) applies, a statutory instrument containing an order under subsection (1) is subject to annulment in pursuance of a resolution of the Scottish Parliament.
Official text (excerpt) · last checked 2026-08-14 · Read the full text in our law library · Verify at legislation.gov.uk
Housing Act 1996
s. 160zaAllocation only to eligible and qualifying persons: EnglandIn force
(1) A local housing authority in England shall not allocate housing accommodation— (a) to a person from abroad who is ineligible for an allocation of housing accommodation by virtue of subsection (2) or (4), or (b) to two or more persons jointly if any of them is a person mentioned in paragraph (a). (2) A person subject to immigration control within the meaning of the Asylum and Immigration Act 1996 is ineligible for an allocation of housing accommodation by a local housing authority in England unless he is of a class prescribed by regulations made by the Secretary of State. (3) No person who is excluded from entitlement to universal credit or housing benefit by section 115 of the Immigration and Asylum Act 1999 (exclusion from benefits) shall be included in any class prescribed under subsection (2). (4) The Secretary of State may by regulations prescribe other classes of persons from abroad who are ineligible to be allocated housing accommodation by local housing authorities in England. (5) Nothing in subsection (2) or (4) affects the eligibility of a person who falls within section 159(4B).
Official text (excerpt) · last checked 2026-08-14 · Read the full text in our law library · Verify at legislation.gov.uk
s. 166aAllocation in accordance with allocation scheme: EnglandIn force
(1) Every local housing authority in England must have a scheme (their “allocation scheme”) for determining priorities, and as to the procedure to be followed, in allocating housing accommodation. For this purpose “ procedure ” includes all aspects of the allocation process, including the persons or descriptions of persons by whom decisions are taken. (2) The scheme must include a statement of the authority's policy on offering people who are to be allocated housing accommodation— (a) a choice of housing accommodation; or (b) the opportunity to express preferences about the housing accommodation to be allocated to them. (3) As regards priorities, the scheme shall, subject to subsection (4), be framed so as to secure that reasonable preference is given to— (a) people who are homeless (within the meaning of Part 7); (b) people who are owed a duty by any local housing authority under section 190(2), 193(2) or 195(2) (or under section 65(2) or 68(2) of the Housing Act 1985) or who are occupying accommodation secured by any such authority under section 192(3); (c) people occupying insanitary or overcrowded housing or otherwise living in unsatisfactory housing conditions;
Official text (excerpt) · last checked 2026-08-14 · Read the full text in our law library · Verify at legislation.gov.uk
s. 167Allocation in accordance with allocation scheme : WalesIn force
(1) Every local housing authority in Wales shall have a scheme (their “ allocation scheme ”) for determining priorities, and as to the procedure to be followed, in allocating housing accommodation. For this purpose “procedure” includes all aspects of the allocation process, including the persons or descriptions of persons by whom decisions are to be taken. (1A) The scheme shall include a statement of the authority’s policy on offering people who are to be allocated housing accommodation— (a) a choice of housing accommodation; or (b) the opportunity to express preferences about the housing accommodation to be allocated to them. (2) As regards priorities, the scheme shall , subject to subsection (2ZA), be framed so as to secure that reasonable preference is given to— (a) people who are homeless (within the meaning of Part 2 of the Housing (Wales) Act 2014) ; (b) people who are owed any duty by a local housing authority under section 66, 73 or 75 of the Housing (Wales) Act 2014; (c) people occupying insanitary or overcrowded housing or otherwise living in unsatisfactory housing conditions;
Official text (excerpt) · last checked 2026-08-14 · Read the full text in our law library · Verify at legislation.gov.uk
Search our record of UK legislation — retrieved from legislation.gov.uk →
Sources and References
- Housing Act 1996, section 166A(legislation.gov.uk).gov
- Housing Act 1996, section 167(legislation.gov.uk).gov
- The Homelessness (Abolition of Priority Need Test) (Scotland) Order 2012(legislation.gov.uk).gov
- Homelessness etc. (Scotland) Act 2003, section 2(legislation.gov.uk).gov
- Housing Act 1996, section 160ZA(legislation.gov.uk).gov
- nidirect: Housing allocation points system(nidirect.gov.uk).gov
- Homelessness and Social Housing Allocation (Wales) Act 2026, section 9(legislation.gov.uk).gov