
Consumer Guarantees Act NZ: Your Rights, Guarantees, and Remedies
The Consumer Guarantees Act sets automatic guarantees for goods and services bought in New Zealand, and the repair, replace, refund, or compensation remedies when they are not met.
Loading...
6 articles

The Consumer Guarantees Act sets automatic guarantees for goods and services bought in New Zealand, and the repair, replace, refund, or compensation remedies when they are not met.

The Consumer Guarantees Act and Fair Trading Act cover different problems. A faulty product points to the CGA; being misled points to the Fair Trading Act. How to tell which applies.

Your rights when a debt collector contacts you in New Zealand: what the Fair Trading Act bans, how to dispute a debt, and how the Limitation Act 2010 affects old debts.

How the Disputes Tribunal works in New Zealand: filing fees, hearings with no lawyers, enforcing an order, and the claim limit that rose to $60,000 from 24 January 2026.

The Fair Trading Act bans misleading and deceptive conduct and unfair contract terms in New Zealand. What it covers, who enforces it, and the 2026 Bill that would raise penalties sharply.

New Zealand consumer law explained: the Consumer Guarantees Act, the Fair Trading Act, the Disputes Tribunal (now up to $60,000), and debt collection rights.