Australian Consumer Law Explained: What the ACL Covers
What the Australian Consumer Law covers: consumer guarantees, misleading and unconscionable conduct, current maximum penalties, and who enforces it.
9 min read
Australia Consumer Law
13 articles
Australian Consumer Law: A Complete Guide to Your Rights
A guide to the Australian Consumer Law: consumer guarantees, major vs minor faults, refunds, unfair contract terms, warranties and where to complain.
11 min read
Consumer Guarantees in Australia: What the ACL Promises You
The consumer guarantees under the Australian Consumer Law: acceptable quality, fitness for purpose, services guarantees (ss 60-62) and when they apply.
9 min read
Consumer Rights for Services in Australia: Sections 60 to 62
Your rights when a service goes wrong under the ACL: due care and skill, fitness for purpose, reasonable time, and what section 63 excludes.
8 min read
Credit Reporting and Defaults in Australia: Thresholds and Timeframes
How an Australian credit provider can list a default, the notice requirements, how long different information stays on your credit report, and how to dispute an error.
7 min read
Debt Collection Laws in Australia: What Collectors Can and Cannot Do
What debt collectors in Australia can and cannot do under the ACCC and ASIC guideline, Australian Consumer Law section 50, ASIC Act section 12DJ, hardship notices and how to complain.
15 min read
Faulty Goods in Australia: Major vs Minor Failure and Who Chooses the Refund
How Australian Consumer Law decides refund vs repair for faulty goods: the major vs minor failure test in section 260 and who chooses the remedy.
9 min read
Online Shopping Rights in Australia Under the Consumer Law
How the Australian Consumer Law applies to online purchases: guarantees, refunds, overseas sellers, digital products and unsolicited items.
8 min read
Small Claims Tribunals for Consumer Disputes in Australia by State
Where to take an unresolved consumer dispute in each Australian state and territory: QCAT, NTCAT, NCAT, the WA Magistrates Court and VCAT, FY2026-27.
7 min read
Statute-Barred Debt in Australia: What It Actually Means
A statute-barred debt in Australia means a creditor can no longer sue over it in court. It does not cancel the debt, stop collection contact, or clear a credit report.
6 min read
Unfair Contract Terms in Australia: The Law Since November 2023
Unfair contract terms law under the ACL: the section 24 test, standard form contracts, the small business threshold and penalties since 9 Nov 2023.
9 min read
Warranties Against Defects vs Consumer Guarantees in Australia
The difference between a voluntary warranty against defects and the automatic ACL consumer guarantees, and why a warranty can never reduce your rights.
8 min read
Who to Complain to About a Consumer Problem in Australia
The right order to escalate a consumer complaint in Australia: the business, your state or territory regulator, the ACCC, and a tribunal or court.
7 min read